returns & guarantees
LOOP assures the quality of its products and your satisfaction. If you wish to return a product for replacement or refund, please notify Customer Service immediately and specify the reason for return. There will be a 5% re-stocking fee on credit card orders. Then return the unused item(s) in original condition within 30 days of receipt to the following address:

LOOP
144 clay st., no.100b
brooklyn, ny 11222
718.610.0065

shipping & handling
Orders are processed on weekdays only, and usually ship within 2 -14 days depending on stock. All online orders are shipped with UPS Ground. LOOP is not responsible for lost or stolen packages. Please contact us directly for International shipping charges. LOOP is not responsible for additional taxes or customs for foreign shipping and handling.

privacy policy
We do not sell, trade or rent your personal information to others. We respect your privacy and protect your personal information. The information you provide will remain confidential, and will never be shared or sold to outside parties.